Privacy Policy

By using our services, you acknowledge that you have read and understood this Privacy Policy.

This is the Privacy Policy statement of TofG Services which is powered by Belvarads Technology Pvt Ltd (Herein after referred to as “TofG Services”), who also manage the website ‘tofg.in’.

TofG Brand Services (also called a “Site” or “Website”, together the “Sites” or together called “TofG Services” or “Belvarads Technology Pvt Ltd” or “We” or “Us” which include its associates and group companies), is a business entity engaged in various business operations including software development, Telecom Project Management and Application program management, HR services etc. This Privacy Policy extends to all the products and services offered by us under this portal and proposes as to how transparently we may collect, utilize, notify and disclose information in relation to the users of the platforms of TofG Services. Users under this policy statement include both User of TofG Users, the Customers and Service providers who use this platform for availing our services.

This product proposes to use our facilities, services and products with the help of devices like mobile devices, Tablets and/or PCs, either by way of suitable mobile applications or web applications or any other method as the technology may change and suggest. This Privacy Policy also applies to such use of our services and products in all possible manners as per the applicable Laws of India in India. All words of terms not defined in this document shall have the meanings as generally used by them subject to the interpretations of Laws by the appropriate legal authorities.

A. COLLECTION OF INFORMATION

  1. The User’s (which includes the registered Users, casual visitors to our website and prospective users recorded in any interactions with us from time to time) privacy is very important to us and we confirm to ensure that we do collect information from you which is necessary to provide our services and business or at the insistence of statutory authorities. However the same time we do ensure to protect your privacy of information subject to the usage of it as permitted.
  2. The information we collect may include details such as name, gender, address, contact information, and other relevant details required to provide our services. In certain cases, where applicable (such as partner onboarding or regulatory requirements), we may collect identification and verification details such as PAN, Aadhaar, driving license, vehicle details, or other supporting documents. Such information is collected only when necessary for service delivery, identity verification, or compliance with applicable laws, and may be updated by users from time to time.
  3. Business data / information may be pertaining to business units and personal information pertains to personal details of individual data or information. However, in certain cases in can be interchangeably used for convenience.
  4. Registrants must provide true, correct and reliable information by way of self- declaration in pursuance of the government policy of self-declaration (for example KYC details) and this website trusts the registrants unless the user or anyone who come across the incorrect information intimates this website with credible proof or evidence to us otherwise. The Employee Registration may be much more details including kyc, video confirmation to make their identity confirmation. Such intimation should be sent to us by identifiable person by any mode of official communication including mail to contact@tofg.in with proper proof or evidence. On receipt of such information the Administration of the Website may take action as it may deem fit and proper including any lawful action and block the account.
  5. It is mandatory for Users of the Sites to provide certain compulsory Business and/or Personal Data, as specified at the time of filling up of the details. In the event that Users who do not provide any or insufficient Business and/or Personal Data marked as mandatory, it may not be possible to complete the registration process or provide such users with our product sales or services. In case any one has any kind of reservation, he can seek clarification from FAQs. If still not satisfied he (the applicant) can write for clarification or opt out of registration and need not be the User of this portal.
  6. Camera Permission Usage : Our application requests access to your device camera for the following purposes: – Capturing profile photos – Uploading KYC documents for identity verification – Recording video for verification or service-related purposes The camera is accessed only when required and with your explicit permission. We do not access the camera in the background or without user interaction. All captured images or videos are securely transmitted and used only for verification and service-related functionalities within the platform.
  7. Location Permission Usage : TOFG Partner collects and uses location data to assign nearby customer service requests and match jobs based on the service partner’s real-time location. Location data is collected only when a service partner marks themselves as “ON/Available” using the availability toggle in the app. Location data may be collected even when the app is in the background or not in use (including when the app is closed), but only while the service partner is marked as “ON/Available” . This is required so the app can continue matching nearby customer requests and supporting active service operations. Location tracking stops immediately when the service partner goes “OFF/Offline”. We do not collect background location when the service partner is Offline. Users can deny or revoke location permission at any time from device settings, but nearby request matching and availability features may not work without location access.
  8. SMS Permission Usage : Our application may request access to SMS messages for the purpose of: – Automatically reading One-Time Passwords (OTP) for user authentication We do not read, store, or share your personal SMS messages. Access is limited only to OTP retrieval to simplify login and verification processes.
  9. Storage and Media Access : Our application may request access to your device storage or media files to: – Upload profile images or documents – Save temporary files required for application functionality We do not access or store personal files unrelated to the app’s functionality.
  10. Background Services : TOFG Partner may run background services only when a service partner is marked as “ON/Available” or during active service operations. These background services support real-time location tracking, nearby request assignment, and floating overlay controls for active availability. When the service partner goes “OFF/Offline”, background location tracking and related background services stop.
  11. Data Sharing and Disclosure : We do not sell, trade, or rent users’ personal information to third parties. We may share limited user data only in the following cases: – To enable service fulfillment between customers and service providers – For verification, fraud detection, or investigation purposes – With trusted third-party service providers who assist in operating the platform All such parties are required to maintain confidentiality and comply with applicable data protection laws. We do not share sensitive personal data such as KYC documents, images, or location data with third parties except where required for service delivery, legal compliance, or user-requested actions.
  12. User Consent : By using our application, you consent to the collection and use of information in accordance with this Privacy Policy.
  13. Users can choose to grant or deny these permissions at any time through device settings. However, certain features of the application may not function properly without the required permissions. Users are shown a clear in-app disclosure explaining location usage before permission is requested.

B. USE OF PERSONAL DATA

On Registration or any visit to our site, if any Personal Data is provided to us, it is DEEMED that to have authorized us to collect, collate, store and use the said Personal / business Data for the following purposes:

  1. Cross verification of your identity, eligibility to be the member of this website service portal as per the applicable laws of India and the terms & conditions of this portal.
  2. By Administration verification system to process your registration as a Member User, allot the log-in rights using the Sites systems and administering your member account. By using or entering the registration page you are admitted as the member of this portal and eligible for the usage of the benefits as per the rules subject to verification.
  3. Supporting customer care services, feedback, claims, complaints, customer concerns or facilitate disputes resolution.
  4. Carry out directly or through third party the research or statistical analysis for our business or social objectives.
  5. Support government efforts, schemes and policies as we may consider appropriate.
  6. Subject to obtaining your consent in such form as may be required, we (including Bank, the affiliated companies and associates) may use your appropriate personal data such as name, phone number, address, email address and other-particulars (terming it as “Marketing Data”) for further business promotions, allow for notifications, surveys, services or product alerts, intimations and for other promotional or marketing purposes.
  7. If optional information is submitted on the Sites through the appropriate tools such as Company information, the Profile, sales Catalog, Trade Leads etc, then it is deemed that you have given consent to its publication of such information on the Sites, of this optional information.
  8. Disclosing any information as may be required for any of the above said purposes or by applicable law, rules, regulations, notifications and guidelines or in conduct of any enquiry, search, investigations, claims or suits brought against us or we as a party to any such cases or in the interest of or in pursuance of any lawful proceedings either against us or against user/s or government process.

C. DISCLOSURE OF PERSONAL INFORMATION

  1. By using our services, you agree that we may share user data only with trusted third-party service providers where necessary for service delivery, identity verification, customer support, or investigation of complaints or misuse of the platform. We do not sell, trade, or rent users’ personal information to third parties. Any data shared is limited to what is necessary for the specific purpose and is handled in accordance with applicable data protection laws.
  2. Due care and caution will be exercised by the employees of the service providers who are under a duty of confidentiality and are only permitted to use the personal information only in connection with the purposes specified above of us. However, any fraudulent and unauthorized acts of employees in their individual capacity, then in that case who alone will be held responsible for their such illegal acts and action will be taken against them for the offenses in accordance with law. The Users in such cases should report and cooperate with investigating agencies and support the legal actions.
  3. The disclosure of or sharing of and transfer of personal data may be done to our professional experts or the Government and other law enforcement agencies or to the regulatory bodies, statutory bodies, insurance companies and other organizations for the purposes specifically asked for by such parties, if we find it appropriate. It may also be noted that business or Personal Data collected, maintained and stored will be seen by employees, any authorized associates, sub-contractors and other associates for the legitimate business purposes if we find it appropriate.

D. YOUR ACCESS TO THE DATA

Any time you may view your personal information as per the process and terms mentioned in the App or website. However, in case you seek information of any other mobile account holder or user we will not be able to share it unless it is appropriately approved by government or judicial authority under the permitted rules and regulations.

E. USE OF COOKIES

We use “cookies” to store specific information about you and track your visits to the Sites. It is not uncommon for websites to use cookies to enhance identification of their users.

F. MINORS IN OPERATION OF ACCOUNT

Minors (as defined in law below the age of 18) are not permitted to enter into any contracts as per the Indian laws. Therefore, the lawful guardians should with caution lead such contracts on behalf of the minors and make appropriate disclosures to the contracting parties and others as may be required under law. The guardians should also perform such other responsibilities as per mitted by law to manage such accounts.

G. SECURITY MEASURES FOR ACCESS TO SITES

We take utmost precaution to exercise the reasonable security methods to prevent unauthorized access to our websites. It is online all the time, within the permitted technology we have employed the best possible agency in storage of the data. You too can access your data, view it and edit in a process as permitted. However, at the end of it, the entry and storage will be as entered by yourself and hence you must be extremely careful while entering the data. Never share the password or other access details to anyone to keep your privacy. No data transmission over the internet or any wired or wireless network can be assured to be reliable and to be most secure. Therefore, we do all our exercise with this attached risk and reliability of the systems and hence, you will be availing the services under this website at your own risk.

H. CHANGES IN PRIVACY POLICY

There could be changes to this Privacy Policy, and as and when the changes are made, the same will be suitably updated on the Website. You are therefore requested to visit our privacy policy document on the portal as often as possible to keep yourself updated. In case you are not in agreement with the changes, you may withdraw from our services with suitable notification.

I. FEEDBACK METHODOLOGY

Your inputs on our Privacy Policy and comments thereon are most valuable. We constantly seek your feedback on them especially on the issues of safety, security, sales and services we deliver. You may post your feedback by post to our address to the attention of Legal Department at Corporate office or by e-mail: contact@tofg.in

J. DATA DELETION AND USER RIGHTS

Users have the right to request deletion of their personal data stored with us.
You may request deletion of your account and associated data by contacting us at contact@tofg.in. Upon receiving such request, we will process and delete your data within a reasonable timeframe,
unless retention is required for legal or regulatory purposes. Users may also request access, correction, or update of their personal information at any time.

K. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy,
including legal, regulatory, and business requirements. Once data is no longer required, it will be securely deleted or anonymized.

L. APP PERMISSIONS

Our application may request access to certain device features including:

  • Location: To assign nearby customer service requests, match jobs based on real-time location, and support active service tracking. Location may be used in the background only when the service partner is marked “ON/Available”, and tracking stops when the service partner goes Offline.
  • Camera/Storage: To upload profile images, documents, or KYC details
  • Phone Number: For authentication and account verification

These permissions are used strictly for service functionality and not for unauthorized purposes.

M. THIRD-PARTY SERVICES AND LINKS

Our platform may provide links to third-party services (such as online meeting platforms)
to facilitate service delivery between users. We are not responsible for the privacy practices or content of such external platforms,
and users are advised to review their respective policies.

Copyright © 2026 Belvarads Technology Pvt Ltd. All rights reserved.

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